Responsible Gambling Policy

At Spinathlon we take player safety seriously and are committed to promoting responsible gambling. We want everyone to enjoy their time with us while keeping play controlled and fun. This page explains the tools and support available to help you manage your activity, set sensible limits and get help if gambling ceases to be enjoyable or becomes a problem.

Our player protection principles

We focus on prevention, early intervention and clear access to support. We aim to make safer gambling tools easy to find and simple to use, to detect signs of risky behaviour, and to respond quickly when a player needs help. Our approach is practical and non-judgemental, centred on keeping play within each customer’s comfort zone.

Activity-control tools

You can control your account activity directly from your profile. Tools include deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion. We encourage all players to set limits that reflect their personal finances and lifestyle.

Deposit limits

Set daily, weekly or monthly deposit limits to manage how much you spend. Limits can be increased or decreased, but increases are subject to a waiting period to prevent impulsive changes.

Loss limits

Loss limits cap how much you can lose over a chosen period. These limits help prevent chasing losses and keep play predictable and affordable.

Time limits and session reminders

Session reminders notify you after a set time of play and offer the option to take a short break. You can also set maximum session lengths to ensure gambling fits around other activities.

Self-exclusion and account breaks

If you need a longer break we offer temporary account blocks and formal self-exclusion options. Self-exclusion periods typically start from 24 hours and can extend to several months or be permanent. During self-exclusion your account will be closed to play and we will not send promotional messages. Please contact our support team if you wish to activate or discuss a self-exclusion.

Signs of problematic behaviour

Warning signs can include chasing losses, borrowing money to gamble, neglecting work or family, spending longer than intended, and hiding gambling activity. If you recognise any of these in yourself or someone close to you, consider using limits or seeking advice.

Practical tips for maintaining control

Set realistic deposit and loss limits, use session reminders, budget strictly for leisure spending, avoid gambling when tired or under the influence, and do not treat gambling as a way to solve financial problems. Take regular breaks and review your activity regularly.

Professional help and support organisations

If you need further help, confidential support is available. UK organisations that offer advice and counselling include GambleAware, GamCare and Gamblers Anonymous, and you can also speak to your GP for referrals. If you need immediate support, contact the National Gambling Helpline which provides free and confidential guidance.