Terms and Conditions

These Terms and Conditions set out the rules for using Spinathlon. They explain the relationship between us and our users, and describe your responsibilities when accessing the site, registering an account, making deposits or withdrawals, and taking part in promotions. By using our services you agree to these terms and any rules referred to within them.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household and device unless we agree otherwise. You must not share login details, pass your account to another person or allow unauthorised access. We may request identity documents at any time to verify your account; until verification is complete some services may be restricted. We reserve the right to suspend or close accounts where we suspect fraud, bonus abuse, account sharing or other breaches of these terms.

Eligibility requirements

Accounts are only available to persons who meet the applicable age and jurisdictional requirements. You must be at least 18 years old and located in a territory where our services are lawful. Certain countries and territories are restricted from using the platform; if you are unsure about eligibility, please contact support. Proof of identity and address may be required before deposits are accepted or withdrawals are processed.

Acceptable platform use

Our services must be used for lawful personal gambling only. Prohibited behaviour includes, but is not limited to, cheating, use of bots or unauthorised software, facilitating money laundering, collusion, chargeback fraud and attempts to manipulate games or promotions. We may monitor play for suspicious activity and take action if misuse is detected. Users must comply with any applicable local laws and gamble responsibly.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply in addition to these general rules. Only one bonus may be active at a time unless a promotion states otherwise. All bonuses carry wagering and other conditions which are set out on the promotion page and in the full promotion terms. Game contribution rates, maximum bet limits while wagering and expiry periods apply and are shown with each offer. We reserve the right to cancel, reclaim or withhold bonuses and related winnings where abuse or irregular activity is suspected.

Deposits and withdrawals

Available payment methods, minimum and maximum limits, processing times and any applicable fees are listed in the cashier. Deposits are generally processed instantly, while withdrawals require account verification and may be subject to a pending period. We may perform additional checks before releasing funds. Where applicable, external payment providers or crypto networks may levy fees that are not charged by us. Withdrawal limits can apply and may vary by payment method and account status.

Dispute resolution

If you have a complaint you should contact our support team on [email protected] with full details and any supporting evidence. We will acknowledge receipt and aim to resolve issues promptly. If we cannot resolve a dispute directly, we will provide information on any available independent dispute resolution process where applicable. Nothing in these terms affects your statutory rights.

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where appropriate, notified by email. Continued use of your account after changes are published constitutes acceptance of the revised terms. We may also suspend or restrict access to services where required by law or for operational reasons.